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About HelpDeskHerb
Mission Statement: "HelpDeskHerb is in the business of assisting individuals with every aspect of their personal computing needs through quality service and affordable prices."
My name is Herb Nelson. I left Corporate America in 2004 to pursue my own consulting business. As I looked around I found there is much need among the general public for authentic and honest technical assistance, so I felt compelled to offer my services to assist others in this. I am certified with Microsoft, Nortel Networks, Global Knowledge, and hold numerous other certifications as a result of my direct exposure to the support industry.
I operated at the Tier-3 level of the technical support business, working within the Support Framework for Fortune 500 companies such as Oracle, Anixter, Ameritech, and SBC. I bring to the table extensive expertise in solving simple to complex technical issues as a matter of course. It's what I do and I offer you my services with confidence.
The technical world is an obscure, ambiguous, and subjective realm fraught with mystery and complexity. I know the truth about it and using my inside knowledge and intuitive skill set, I can provide the innovative solutions you need now. Add to that the best pricing structure in the business with discounts as well. My goal is to be helpful in solving your issues quickly so you can get on with your life.
Feel free to contact me about pricing, options, services, or availability. 970-208-6922
HelpDeskHerb - Member, Fruita Area Chamber of Commerce
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Industry Background:
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2001 – 2004
SBC DataComm
Senior Network Support Engineer
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1999 – 2001
Ameritech
Remote Network Support Engineer
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1998 – 1999
Anixter, Inc
Network Management Specialist
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1996 – 1998
Oracle Worldwide Support
Network Technical Analyst
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