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Retainer Services

As an added benefit to customers, HelpDeskHerb offers Peace of Mind Service Retainers with deep discounts compared to per incident support services. Subscribing Retainer Clients receive priority service response and scheduling. In addition, each plan provides a 60 day carry over benefit in the event of unused service calls.* Additional time per service call priced at the customary rate of $5 per ¼ hour with additional service calls within the same month discounted. HelpDeskHerb provides for monthly automatic recurring payments available for Credit/Debit cards and a minimum 90 day commitment seems fair. Pay in advance for even more savings. Feel free to call or e-mail for more details.

There are two Retainer Plans to choose from:

Plan A: (Standard) $85 monthly (65+ Seniors $70) - Compare & SAVE with this $225 per month value
Entitlement: Enjoy the Peace of Mind that comes with knowing you have a trusted and reliable local computer specialist you can call on when you need help. Receive 2 single hour On-Site and 2 single hour Remote Support service calls monthly. PLUS NO-CHARGE monthly "Remote" PC Tune-Ups.** and FREE Secure Online Backup Service. Click here for details.

Plan B: (Discount) $65 monthly (65+ Seniors $50) - Compare & SAVE with this $125 per month value
Entitlement: Enjoy the Peace of Mind that comes with knowing you have a trusted and reliable local computer specialist you can call on when you need help. Receive 1 single hour On-Site and 1 single hour Remote Support service calls monthly. PLUS NO-CHARGE monthly "Remote" PC Tune-Ups.** and FREE Secure Online Backup Service. Click here for details.

* If unused, service calls drop off after 60 days.
Carry over allowance maximum limited to:
Plan A: 4 On-Site & 4 Remote Support service calls.
Plan B: 2 On-Site & 2 Remote Support service calls.
Pay the 90 day minimum in advance and receive $20 off.
Retainer clients receive priority service response and scheduling.
** Remote PC Tune-Ups include the following: registry scan,
disk cleanup & defrag, malware/spyware/virus scans.
Any issues discovered require separate service call.

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